My New Job

I have switched from the Neonatal Intensive Care Unit to the Emergency Room and I am loving it…My position is called Guest Relations Associate…..(people joke and call us Walmart Greeter)….basically I welcome the patients and their family member or friend that is with them….I help them get signed in and sorta evaluate their needs and depending on how bad they are I get them into the Triage Nurse as quickly as possible….then I try to keep them informed about how much longer their wait may be…I offer the family/friend coffee or ice water.( not the patient because they need to remain fasting till the doctor evaluates them.) I sometimes after the 3-11 triage assistant goes home ( cause I am there till 2am ) will do vitals on the patient and take the expecting moms that come into the ER in labor up to the Labor and Delivery floor…I check on the patients in the back to make sure they are comfortable…offer them another blanket or pillow…and the best part is I get to sit and talk and listen to soooo many different people…..some are lots of fun…some are smart and inspiring some are grouchy and sad some are hurting and lonely…and I am given the chance to hopefully touch their life in some little way…….I am so grateful to be in a job that I feel I can make a difference…..well thats all for now….